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PRIVACY POLICY

1. Data We Collect 📊

We collect personal information to provide and improve our tutoring services. This includes:

  • Contact & Identity Data: Your name, email address, phone number, and student's name/age (provided via the contact form and consultation).

  • Payment Data: Transaction details (though payment information like credit card numbers is processed securely by third-party processors like Wix Payments, Stripe, or PayPal, and is not stored by us).

  • Usage Data: Information about how you use our website (via cookies and analytics), such as IP address, browser type, and pages visited.

  • Session Data: Notes regarding the student's progress, learning goals, and session attendance, which are kept confidential.
     

2. How We Use Your Data 🎯

We use the collected data for the following purposes:

  • Service Delivery: To schedule, conduct, and manage your tutoring sessions and track student progress.

  • Communication: To respond to inquiries, send session reminders, and provide updates on our services.

  • Billing & Accounting: To process payments and maintain accurate business records.

  • Website Improvement: To monitor website usage and improve the user experience and functionality.
     

3. Data Storage and Security 🛡️
 

  • Security Measures: We use appropriate technical and organizational measures (such as encryption and secure data storage) to protect your personal data against loss, unauthorized access, or disclosure.

  • Third-Party Processors: We utilize secure, reputable third-party services (e.g., Wix, Zoom, and payment processors) for website hosting, communications, and payment processing. These third parties are bound by their own privacy policies.
     

4. Third-Party Links & Cookies 🍪
 

  • External Links: Our website may contain links to external sites (like school pages or educational resources). We are not responsible for the content or privacy practices of these third-party sites.

  • Cookies: Our website uses cookies to function properly, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect site functionality.
     

5. Your Data Rights 📝

You have the right to request access to the personal data we hold about you, request corrections to inaccurate data, and ask us to delete your personal data (subject to legal obligations to retain records). Please contact us if you wish to exercise these rights.

6. Contact Us 📧

If you have any questions or concerns about this policy or your personal data, please contact us at: hello@charliescutttutoring.com

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